Knowledge Base

Any uncaught spam (junk mail that made it through the filters) can be forwarded to GFI for analysis and for purposes of improving the spam detection technology. In order for those messages to be used for this purpose, they need to be forwarded to spam@katharion.com as attachments, so that the original header information is preserved.

Since different email programs work differently, we have provided instructions below on how to send uncaught spam to us in the proper format, for some of the most commonly used email programs.

By following these instructions, you can make sure that your uncaught spam messages are being used as a part of Katharion’s ongoing efforts to improve its spam filtering technology.

Thank you for helping in the fight against junk mail!

Instructions for Microsoft Outlook
Instructions for Microsoft Outlook Express 6 and Netscape Messenger
Instructions for Microsoft Outlook Express 5
Instructions for Mozilla Thunderbird
Instructions for Apple Mail