Southern Web Group Knowledge Base - GFI MAX MailProtection http://answers.southernwebgroup.com en-us http://answers.southernwebgroup.com ActiveKB NX drew@southernwebgroup.com Thu, 09 Sep 2010 02:26:16 EDT 20 http://answers.southernwebgroup.com/questions/14/ How do I access my spam quarantine? http://answers.southernwebgroup.com/questions/14/ To access your spam quarantine, visit http://spam.southernwebgroup.com.Use your full email address as your username. Drew Barton Fri, 11 Jun 2010 14:04:31 EDT http://answers.southernwebgroup.com/questions/26/ How do I update my Katharion spam filter? http://answers.southernwebgroup.com/questions/26/ Junk Mail Quarantine The quarantine displays messages that have been detected as spam and stores them for 10 days after which time they are automatically deleted. If you prefer, you do not need ... Drew Barton Tue, 01 Jan 2008 18:48:20 EST http://answers.southernwebgroup.com/questions/36/ How do I report uncaught spam? http://answers.southernwebgroup.com/questions/36/ Any uncaught spam (junk mail that made it through the filters) can be forwarded to GFI for analysis and for purposes of improving the spam detection technology. In order for those messages to be ... Drew Barton Fri, 11 Jun 2010 14:06:45 EDT http://answers.southernwebgroup.com/questions/37/ What is Greylisting? http://answers.southernwebgroup.com/questions/37/ When greylisting is enabled for a domain, the first time Katharion sees a message from a certain sender to a certain recipient, Katharion asks the sending mail server to try again. Legitimate mail ... Drew Barton Mon, 29 Oct 2007 09:53:17 EDT http://answers.southernwebgroup.com/questions/52/ How do I change the aggressiveness of my Katharion spam filter? http://answers.southernwebgroup.com/questions/52/ You may want to adjust the sensitivity of your Katharion spam filter. By default, we set your spam filter to "High". The "High" level captures roughly 98% of the spam messages you are sent. Y ... Drew Barton Wed, 28 Jan 2009 12:36:44 EST http://answers.southernwebgroup.com/questions/53/ How do I block spam that seems to be coming from my email address? http://answers.southernwebgroup.com/questions/53/ Spammers have started sending spam by spoofing the recipient's email address. If you've whitelisted your own email address, this spam will sail through the spam filter. To block this spam, remov ... Drew Barton Fri, 11 Jun 2010 14:05:58 EDT