How do I block spam that seems to be coming from my email address?
Spammers have started sending spam by spoofing the recipient's email address. If you've whitelisted your own email address, this spam will sail through the spam filter. To block this spam, remove ...
What if someone's email address bounces?
If an email bounces for a temporary reason (ie. the mailbox is full), we'll won't remove the email address. However, permanent reasons will cause the email newsletter service to remove your subscribe...
How can I forward email from my Google Apps account to another email address?
Google Apps lets you automatically forward incoming mail to another address.
Here's how to forward messages automatically:
Click Settings at the top of your webmail inbox, and open the Forwar...
What do I do if I forget my login information?
From the Account Login page you can link to our Forgot Your Password? page. Your username and password will be emailed to the main contact email address. After you submit the page, the email address w...
How do I add another email account to my Google Apps account?
To add a user account:
Log in to the Google Apps administrator control panel. The URL is https://www.google.com/a/cpanel/primary-domain-name, where primary-domain-name is the domain name you ...
Can I track the source of my iHomefinder leads?
...r tab in your web browser.
Go to this window or tab, and then copy the URL address inside of the Address Bar of your web browser. You can usually accomplish this by clicking in the address bar and ...
What do the different types of hard and soft bounces mean?
A soft bounce is an email message that gets as far as the recipient's mail server (it recognizes the address) but is bounced back undelivered before it gets to the intended recipient. A soft bounce ...
How do I access my spam quarantine?
To access your spam quarantine, visit http://spam.southernwebgroup.com. Use your full email address as your username.
How do I access my Webmail?
Southern Web Group clients with email provided by Google Apps may access their e-mail by visiting: http://mail.yourdomain.com. IMPORTANT NOTES: - Please replace YOURDOMAIN.COM with the name ...
How do I update my Katharion spam filter?
Junk Mail Quarantine
The quarantine displays messages that have been detected as spam and stores them for 10 days after which time they are automatically deleted. If you prefer, you do not need to ...
How do I submit my site to Google?
Southern Web Group submits all our clients' Websites to Google for inclusion. For our clients, there is no need to resubmit your site again. The address to submit your Website is: http://www.goog...
How do I add an admin to my Facebook Page?
If you are the admin of an existing Facebook page, here are the instructions to add additional administrators:
Go to your Facebook's Organization/Business Page.
Click on "Edit Page". (You'll...
How do I setup Google Apps for my business?
Google Apps is a hosted email solution from Google. Each email account has over 7 gigabytes of email storage space and free spam filtering. The standard service is free. A premium account is available...
How do I add sold or pending listings to my website?
Once the status of a property has changed from active to sold, pending, withdrawn or expired, the listing is removed from your website and the list of active properties in iHomefinder. To show that p...
How do I set iHomefinder to prompt users to register after a few searches or page views?
You can now prompt users to register after a set number of searches or page views.
To begin, login to your iHomefinder control panel
Under the "Clients" menu, select "User Registration"
On t...
How do I transfer my domain at GoDaddy to Southern Web Group?
Log in to your Account Manager.
In the My Products section, click Domain Manager.
Select the domain name(s) you want to move.
Click Account Change.
In New registrant's Customer # or l...
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